Returns & Exchanges

At Chalk Farm, we take pride in the quality of our artisanal bakes and gourmet treats. Due to the perishable nature of our food products, we handle returns and exchanges with care to ensure the highest safety and satisfaction standards.

Return Process

• 1.
  Inspect Your Order

  Please check your items immediately upon delivery or pickup to ensure everything is correct and in perfect condition.

• 2.
  Report Issues

  If you receive a damaged or incorrect item, contact our support team within 2 hours of receipt with your order number and clear photographic evidence.

• 3.
  Verification Process

  Our quality assurance team will review your claim and determine eligibility for a replacement or store credit based on the specific nature of the concern.

• 4.
  Resolution

  Once approved, we will arrange for a fresh replacement to be delivered or issue a credit to your account within 3 to 5 business days.